Terms of trade

Terms of trade at Ocean Textile A/S

General information

Ocean Textile A/S
Hi-Park 387
7400 Herning
Denmark

CVR no.: 43621459
Phone: 9712 2766

Email: order@oceantexile.dk

Prices

We reserve the right to change prices from day to day without prior consent. Reservations are made for sold out items.

Payment

Ocean Textile A/S sends out invoice per Mail, which is paid in the usual way via bank transfer or FI deposit card. Reservations are made for price errors and sold out/discontinued goods.

Delivery

Ocean Textile A/S aims to ship orders made before 1 p.m. 15 same day. Orders after 7 p.m. At 15.00, the next day is sent.

We ship to Denmark and most of the world with shipping prices from DKK 75. The goods will be delivered at the delivery address, which is indicated when ordering.

Your items are sent primarily with GLS and ALPI transport. If problems arise, contact our customer service.
We deliver items all weekdays and your goods often arrive 1-3 business days after ordering. For certain goods, special delivery conditions apply, which will appear specifically prior to the purchase of these goods.

Contact right
The right of complaint is granted in accordance with the Purchasing Act. Our right of complaint applies to errors in material and/or fabrication. You can get the item repaired, exchanged, the money return or discount in the price, depending on the specific situation. The complaint does not apply to errors or injuries committed by incorrect handling of the product. You must advertise in "reasonable time" after you discover the defect/error. Ocean Textile A/S will cover return costs to a reasonable extent.

In case of complaints, the item is sent to:

Ocean Textile A/S
Hi-Park 387
7400 Herning
Denmark

Refund
In the case of a refund, please submit bank details in the form of reg. No and account no, so that the agreed amount can be transferred. This information can be provided without risk. mail or other electronic form as it is not sensitive information and will only be used for our fulfillment of the refund.

Cancellation right
It is not offered right of withdrawal on goods purchased from Ocean Textile A/S.

pick up in store
Pick -up in our store is p.t. not possible.

Personal Data Policy
In order for you to enter into an agreement with us and shop on our website, we need the following information about you:

Name
Address
Phone number
Email address

We process your personal information confidentially and for the purpose of being able to deliver the item to you and to process inquiries regarding your purchase. The treatment is done in accordance with the rules of our privacy policy for Ocean Textile A/S. In this you can read more about how your information is processed, when they are deleted and what rights you have as registered.