Terms and conditions

Terms and conditions at Ocean Textile A/S

General information

Ocean Textile A/S
HI-Park 387
7400 Herning, Denmark
Denmark

CVR no.: 43621459
Phone: 9712 2766

Email: order@oceantextile.dk

Our prices

We reserve the right to change prices from day to day without prior consent. Reservations are made for sold out items.

How to pay

Ocean Textile A/S sends out invoices by email, which are paid in the usual way via bank transfer or FI payment card. Reservations are made for price errors and sold out/discontinued items.

Delivery of goods

Ocean Textile A/S strives to ship orders placed before 3 pm the same day. Orders placed after 15:00 are shipped the next business day.

We ship to Denmark and most of the world with shipping prices from DKK 75. Free shipping is available for purchases for the minimum amount stated in the shop. The goods will be delivered to the delivery address specified when placing the order.

Your goods are primarily shipped with GLS and ALPI Transport. If any problems arise, please contact our customer service. 
We deliver goods every weekday and your goods will often arrive 1-3 business days after ordering. For certain items, special delivery terms apply, which will be specifically stated prior to the purchase of these items.

Right of complaint
A right of complaint is granted in accordance with the Danish Sale of Goods Act. Our warranty applies to defects in material and/or workmanship. You can have the product repaired, exchanged, refunded or reduced in price, depending on the specific situation. The warranty does not apply to faults or damage caused by incorrect handling of the product. You must complain within a "reasonable time" after you have discovered the defect/fault. Ocean Textile A/S will cover return costs to a reasonable extent.

For complaints, the product must be sent to:

Ocean Textile A/S
HI-Park 387
7400 Herning, Denmark
Denmark

Reimbursement
In the case of a refund, please include bank details in the form of reg. no. and account no. so that the agreed amount can be transferred. This information can safely be provided by email or other electronic form as it is not sensitive information and will only be used for our fulfillment of the refund.

Right of withdrawal
No right of withdrawal is offered on goods purchased fromOcean Textile A/S.

Pickup in store
Pickup in our store is currently not possible.

Privacy policy
In order for you to do business with us and shop on our website, we need the following information about you:

Name
Your address
Phone number
E-mail address

We process your personal data confidentially and for the purpose of delivering the product to you and to process inquiries regarding your purchase. The processing is done according to the rules in our personal data policy for Ocean Textile A/S. Here you can read more about how your data is processed, when it is deleted and what rights you have as a data subject.